As thousands of MSPs push into the backup and disaster recovery (BDR) market, they're beginning to face some tall challenges. For starters, many MSPs don't want to build their own data centers to house customer backups. Further complicating matters, those same MSPs often don't want to use public clouds because it's difficult to determine which Cloud Services Providers (CSPs) will remain in business over the long haul.
Only a few days ago, Nirvanix -- the big cloud storage service provider -- shocked partners and customers by announcing a surprise shutdown. Some MSPs surely felt burned by the news. Nirvanix partners have been scrambling to find alternative cloud storage for their customers.
But let's shift the conversation away from Fear, Uncertainty and Doubt (FUD). Instead, let's focus on MSP-friendly solutions that will stand the test of time. My advice: Stick with public clouds built by big IT companies that customers trust.
Here Comes Windows Azure
A case in point: MSPs can now offer managed backup services that leverage Microsoft's Windows Azure Storage platform -- which is thriving. Microsoft earlier this year said Azure's run rate is now more than $1 billion annually and growing fast.
But that's only part of the storage solution for MSPs. You're also going to need a pipeline between your customer's on-premises systems and Microsoft's cloud.
A Trusted Connection
That's where CloudBerry Managed Backup enters the picture. It allows MSPs to integrate their own Windows Azure Storage account with a managed backup service to store customers' backups.
In addition to Windows Azure, CloudBerry Managed Backup also supports Amazon S3 and Amazon Glacier, with Google Cloud support coming soon.
How It Works
Using Windows Azure and CloudBerry Managed Backup in tandem, MSPs control and manage the backup process and the data storage separately. The MSP can access and restore customer’s data directly from Azure.
There are plenty of additional perks for MSPs that are Microsoft partners -- including free access to Windows Azure and a monthly credit for to 1.5 TB free storage. MSPs can also rebrand and customize the service as their own.
You can give the solution a try by visiting here. And if you have any questions about how to build a managed backup service, drop me a note.
Alexander Negrash is director of marketing at CloudBerry Lab, a leading cloud storage service provider that works closely with MSPs. Monthly guest blogs such as this one are part of MSPmentor's annual platinum sponsorship.