Greetings from Las Vegas. Starting May 16, I'll shift my focus to Lenovo Accelerate 2011: Channel Partner Forum, held here at the Mandalay Bay Casino and Resort. In the meantime here are seven managed services blog entries the MSPmentor team didn't have a chance to write for the week ending May 13, 2011.
7. Big State, Big Ambitions: Consuro, which provides managed IT services in North and West Texas, has expanded into the San Antonio market. The company’s San Antonio account manager, Monica Valadez, is joined by a team of Microsoft certified IT professionals, Consuro says. The company offers Windows-based IT services including desktop management, server and network management, offsite management, data center solutions, consulting and project management, and asset procurement. Consuro also has an underground Network Operations Center in Fort Worth.
6. Raise Your Hand: The fourth-annual MSPmentor 250 survey is open and runs through June 24, 2011. The survey seeks to identify the top managed services experts, entrepreneurs, executives, marketing pros, sales gurus and community leaders worldwide. Yes, you can nominate yourself. And we'll unveil a few surprises when the MSPmentor 250 results debut in August 2011. In the meantime: Take a few minutes to complete the survey and put the spotlight on a managed services leader.
5. There's An MSP App for That: Louis Vargas, from Personal Touch Technology, has developed an iPhone App called iNoc that integrates with Kaseya installations. You can take a look at it here: www.personaltouchtechnology.com. "Originally it only showed the servers that were offline in Kaseya," says Vargas. "As time went on I continuously added features to help save me time and it has very quickly developed into a really functional app. Now it’s my life line when I am away from the office and on the go. Recently I decided to turn it in to a SaaS solution and offer it to anyone that has a Kaseya “On Premise” server. We are in beta testing right now..."
4. Join Us: This Wednesday (May 18), the MSPmentor Live Webcast will cover five ways to develop recurring revenue from your RMM (remote monitoring and management) software -- even if you focus mostly on break-fix engagements. Our guest speakers will be LabTech Software CEO Matt Nachtrab and Atlanta Technology Force CTO Kevin Gibson (who also heads the MSP Centrifuge peer group). I spoke with Nachtrab and Gibson last week in preparation for the event. They're both ready to answer your questions throughout the webcast, which is sponsored by LabTech.
3. Still Focusing on MSPs?: During this week's Lenovo Accelerate 2011: Channel Partner Forum conference, I'll be checking to see if Lenovo has any new messaging for managed services partners. As you may recall, Lenovo in 2010 developed an MSP-centric server and also worked closely with Intel on the Intel Hybrid Cloud. Here's the interesting part: So far, Lenovo has avoided the temptation to introduce its own managed services platform or direct managed services sales strategy to customers. In stark contrast Hewlett-Packard promotes managed services directly to large enterprises and Dell has been trying to promote managed services directly to SMB customers. I'll be listening closely at the Lenovo partner summit to see if the company has any new MSP-centric plans in mind.
2. Interesting to Note: I just noticed that JMI Equity has investments in both AppNeta and Autotask. Both AppNeta and Autotask serve the managed services industry -- but from different perspectives. AppNeta develops a cloud-based network performance management service for MSPs and enterprise customers. Autototask's specialties are explained in the item below...
1. The Countdown Begins: Autotask Community Live starts May 22 in Miami, Fla. Of course, we'll get updates on Autotask's PSA, cloud and VARStreet strategies. But equally important, we'll get a feel for the working relationship between CEO Mark Cattini and Chief Visionary Officer Bob Godgart. Back in December 2010 Godgart shifted from the CEO to the CVO post upon Cattini's arrival. Additional Autotask recruits include Lenovo veteran Jay McBain and CFO Vince Zumbo, who has IPO and M&A experience. Also of note: I'll try to determine if Autotask investors like FA Technology Ventures (FATV) and JMI Equity have short- or long-term horizons. A Series A investment arrived in 2004 and Series C investment arrived in 2006. I don't have any details about the Series B round. Of course, investment time horizons vary from one venture capital to the next.
That's all for now. Back soon with a range of reports...
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