ADTRAN is planning to enable its channel resellers and service provider partners with the first service under its new ProCloud banner. The ADTRAN ProCloud Wi-Fi service within its managed service program is intended to provide partners with a hosted and fully managed wi-fi service offering they can sell to their own customers.
According to the vendor, the ProCloud services are being designed to make it easy for resellers and service providers to quickly and easily launch branded or private-label cloud services. The first service is built on ADTRAN's multi-tenant Bluesocket virtual WLAN product and is meant to help fulfill the growing needs for wi-fi access for mobile devices.
The ProCloud services, the vendor noted, are meant to handle challenges that are becoming more prevalent as the need increases for business wi-fi and cloud services, including:
- Reliable, always-on service.
- Additional and dedicated IT staff to install and maintain a business-class wi-fi network.
- Ensure security as both guests and customers access the network.
"With the addition of ProCloud, partners can deliver best-in-class managed network services and utilize our powerful ProStart and ProCare programs to ensure the network is installed and maintained for their customers' specific organizational requirements," said Todd Lattanzi, director of Product Management for ADTRAN's Enterprise Network Division, in a prepared statement. "As a result, businesses spend less time and attention troubleshooting their IT challenges and remain focused on achieving core business goals."
Designed to be a channel-friendly turnkey cloud service, ProCloud is an IaaS play in which ADTRAN guarantees 99.99 percent infrastructure uptime and complete redundancy. Also included in the SLA is access to technical support, next business-day or four-hour hardware replacement, proactive monitoring, 24x7 alerts, moves/adds/changes and monthly management reports.
As noted on our sister site MSPmentor, the new service and accompany program is intended to provide resellers and MSPs with more opportunities, particularly in the growing cloud space.