Photo by Oli ScarffGetty Images

(Photo by Oli Scarff/Getty Images)

No, I Don't Want To Talk To IT

Getting to know the gatekeeper gives you a better chance of being transferred to someone from the c-suite. Without building a rapport, you'll more than likely be sent to IT. Here's how to avoid the latter.

Register to view the full article

Subscribing will give you access to valuable articles and research, including the MSP 501 industry research report.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.