ZebraHost is a global application-hosting firm that truly goes the extra mile when it comes to understanding each customer’s unique business and technological requirements. The company takes a great deal of time to learn everything it can about customers’ industries, business objectives and plans for the future. That’s precisely how ZebraHost and its disaster recovery arm, ZebraDR, have earned a stellar reputation for providing excellent, custom-fit products and services.
ZebraHost has been hosting applications and providing data and IT services since 2000. But the firm recently found that it had room in its portfolio for a new line of powerful disaster preparedness solutions that are purpose-built for small and midsize businesses (SMBs), medical practices and law firms. That’s when ZebraHost and ZebraDR turned to Carbonite.
As a Carbonite Partner, ZebraHost now offers the full lineup of Carbonite backup solutions for small to midsize businesses and consumers.
“Carbonite fills the niche we had for that small business market,” said Bryan Manning, Sales and Business Development Manager at ZebraHost. “But it also gives us the ability to serve that somewhat larger customer. Carbonite is opening a lot of doors for us.”
Some of ZebraHost’s favorite things about being a Carbonite Partner include:
THE TRUSTED CARBONITE BRAND NAME
When customers hear the name Carbonite, they know they’re going to get a highly respected, reliable cloud or hybrid backup and recovery solution. That makes Carbonite a great fit for ZebraHost and ZebraDR.
“Carbonite has a very good brand presence,” Manning said. “The reputation is awesome.”
POWERFUL YET SIMPLE BACKUP
Carbonite is a robust and dependable backup solution that is easy to install and use. Partners can easily monitor and manage their clients’ backups through Carbonite’s Partner Portal and Web-based management dashboard.
EXCELLENT MARKETING AND TECHNICAL SUPPORT
ZebraHost prides itself on providing top-notch customer support. If a customer sends in a support email, it will quickly get a phone call in return. ZebraHost expects the same level of support from its technology partners. Carbonite fit the bill perfectly.
“We’ve had many different software companies approach us about becoming a partner, but they weren’t very support-focused,” Manning said. “Carbonite has given us more of a personal relationship from day one and that matches our culture.”
Jessica Couto is Vice President of U.S. Channel Sales & Marketing at Carbonite, a provider of cloud and hybrid backup and disaster recovery solutions for small-to-midsize businesses.
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