We recently asked IT experts in the Spiceworks community what their top IT pain points are. We’ve ranked their top three concerns in order from least to greatest, and provided tips for how you can protect your business from them.
#3. Keeping malware off of the network (33%):
This certainly is a big concern. In AppRiver’s Q2 Global Security Report, it was noted that more than 81% of emails we filtered between April and June contained spam and/or malware. And malware isn’t just coming through email anymore. With malvertising campaigns against the likes of the Huffington Post and Yahoo, downloading a virus can be as easy as an employee clicking on the wrong ad while getting their daily dosage of Hollywood gossip. Adding layered protection--like spam and virus filtering, Web protection and email encryption--will help your organization block malware from all angles.
#2. Holding down software costs (41%):
Find a solution that you can customize to your needs. For example, with Office 365 Plus from AppRiver, you can tailor your plan and features to your organization’s needs, so you pay for what you need and nothing more. A cloud-based plan also gives you the flexibility to add services later without major software expenses, or remove services that you don’t need.
#1. Keeping current with upgrades (57%):
With the cloud, most upgrades are automatic. On average, AppRiver’s SecureSurf Web protection is updated 2,500 times daily without our customers ever knowing. Typical concerns, like adding RAM or external hard drives, are mitigated when you can buy more storage for OneDrive with a click of a button.
For upgrades that can’t be delivered automatically, like upgrading your operating system, create a timeline and budget that meets your organization’s needs, but also considers security concerns. Set time limits for how long an employee’s computer can go without installing the newest security patch--that way you don’t have to worry about someone hitting “Later” for six months, leaving your network vulnerable.