Companies know that support for remote access is key to employee productivity, but there is a big difference between getting employees online and providing them with a true digital workspace.
In today’s dynamic business environment, companies must deliver applications and services to an increasingly mobile workforce using a wide range of devices. To ensure that these workers can get access to what they need when they need it—in a secure manner—organizations must rethink how they deliver end user services. Indeed, they must think not in terms of simply “remote access,” but rather in terms of a “digital workspace.”
A true digital workspace must provide four essential elements:
Whether a company allows employees to use their personal devices for business use or mandates the use of certain mobile hardware and software, a digital workspace solution must support any device type, OS and ownership model. This will ensure that organizations can use the mobile technology that makes the most sense for the business, not the tech that happens to work with a particular platform.
If your employees have to remember multiple passwords and utilize multiple methods for getting to the corporate resources they need, you’re not providing a digital workspace. A true digital workspace provides access to on-premise and cloud-based apps without the need to remember multiple complex passwords.
If there is anything stopping companies from expanding their use of mobile, it’s security concerns. Companies are right to worry about sensitive information being accessed over the air and stored on easily lost devices. A digital workspace allays those fears by providing protection for corporate data at rest and in motion, including email, file and application states that may be cached or explicitly stored on devices.
Last but certainly not least, a digital workspace makes workers productive—really productive. Not only can they get access to what they need when they need it—and effectively collaborate in real-time with colleagues and customers—they can get up and running quickly and solve any issues that arise themselves.
A digital workspace solution expands and evolves companies’ use of mobile technology by eliminating the friction, bottlenecks and security vulnerabilities that come from cobbling together a slew of disparate mobile hardware and software systems.
For insight into the considerations that should go into a digital workspace RFP, see RFP Considerations: Workspace Solutions.
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