8 Backup and Disaster Recovery (BDR) Lessons from February

To assist managed services providers (MSPs) with February data backup and disaster recovery (BDR) challenges, MSPmentor focused on four areas: BDR news, storm preparation, BDR 101 and the perfect BDR solution.

We’ve consolidated last month’s BDR archive into one easy-to-read list for MSPs in need of a quick review.

General BDR news

The Cryptolocker virus has been hitting servers since late last year, holding data hostage and straining business resources. Is the Cryptolocker virus dead or do MSPs still have something to worry about?

Additionally, the Boy Scouts of America have a motto that can be applied to the way you manage your BDR customers. Are you willing to learn and apply the BSA’s principles?

Preparing for the next big storm

This winter has been a cold one. Just ask anyone from the Northeast region of the United States. Storms have hit SMBs throughout the region, and customers are on on edge. Do your customers have a number to call during a storm?

While some areas are being slammed with snow, other regions are heating up, causing massive flooding. Are your customers prepared to handle floods? If not, you may want to to take a look at the article below.

BDR 101: What should MSPs know at the lowest level?

Each month, MSPmentor publishes a few articles on the basics of BDR to help MSPs find the framework needed to build a BDR offering into something more than just backup. Take a look through customer business continuity plans before storms. Is there anything that needs to be updated? Is your customer’s point of contact (POC) still with the company?

Going the extra mile for customers can separate you from your competitors. What makes your offering different? How can you go the extra mile for your customers?

Searching for the perfect BDR solution

Searching for the right BDR solution for you and your customers is like finding a diamond in the rough, no? With so many solutions in today’s market, MSPs are struggling to find a BDR solution that fits.

Sift through your customers for verticals, then find a BDR vendor that focuses on the same ones. Be sure to partner with a company that knows what your customers want and need in a BDR solution.

Are we missing one of your favorite articles from last month? Do you have any further comments? Let us know in the comments section below.

Follow CJ Arlotta on Twitter @cjarlotta for further updates on the story above.